Shipping Information

Rates and Delivery Times

How & when your order ships:

Ground USA shipping is FREE if your order is over $99.99! If your order is under $99.99, pay $5.00 shipping. This is a approximately a 1-2 week long delivery. We ship with FedEx, UPS and USPS, the carrier will depend on what you order, the type of shipping you order and your location.

  • Order by 9 AM PST and we can ship express orders the same business day.
  • Choose only one Express option per brand, only brands with express options can be expedited.
  • Express fees are in addition to standard shipping fee at checkout.

    • The $9 express ground option is ground shipping but leaves within a few days, will not take the normal process time. The Express Ground is 6-9 business days depending on how far you are from the warehouse.
    • The 3 day express option will get your item to you in 3 business days- order on a Monday, and your order will arrive Thursday. Place order before 9 AM.
    • The 2 day express option will get your item to you in 2 business days- order on a Thursday, and your two day air order will arrive Monday. Place order before 9 AM.
    • The Overnight Air Saver option will get your item to you in 1 business day- order on a Monday, and your order will arrive Tuesday. Place order before 9 AM.

    Express fees are per brand- not per wig. You can order 100 wigs of the same brand for only one express fee. Add express fee to one item per brand in your cart only. Your parcel is guaranteed to arrive in the time you choose, but the guarantee does not apply to UPS, FEDEX, or USPS express shipments which are delayed due to causes beyond the shippper's control including, but not limited to the following: unavailability or refusal of a person to accept delivery of the shipment, acts of God, public authorities acting with actual or apparent authority on the premises, acts or omissions of Customs or similar authorities, riots, strikes, or other labor disputes, civil commotions, disruptions in air or ground transportation networks, such as weather phenomena, and natural disasters. Once you are emailed your order ships, or it shows shipped online in your account info, please track it online, if your parcel is lost or damaged it is up to you to let us know this info, time is of the essence and claims must be filed accordingly. USA express applies to the contiguous USA only and cant be guaranteed for a PO box.

    If your order is under $99.99, the express fees above, will be additional to the $5.00 fee billed for orders under $99.99. Remember- WEEKENDS do not count in UPS delivery days unless you order overnight air on a Friday, paying extra for Saturday delivery.

    We ship anywhere!

    International customers, our shipping rates are as follows-

    Up to $175.00- Shipping = $29.99

    $175.01 - $275- Shipping = $36.99

    $27501 - $375- Shipping = $39.99

    Over $375- Shipping= $49.99

    Prices subject to change without notice. When you use Paypal, you are billed when you submit your order. New Look Wigs reserves the right to void or cancel an order should the price being charged for any item be deemed invalid. Items depicted on our site are not guaranteed of being in stock, we display all items and colors made for each item the manufacturer produces. Our site does not feature a "real time" stock count, which, due to shipments arriving each day, and items selling out each day, would be impossible. If your item is out of stock, and could not arrive in the time stated herein, the charge on your card would be voided or refunded.

    • International orders are shipped thru basic airmail service. If you need faster shipping and tracking, please email us for a shipping quote.